IQPriority
IQPriority is the industry’s most advanced claim guidance system.
From FNOL, claims are routed to available adjusters most suited for their specific complexities. Claim severity and litigation propensity are analyzed daily and heads-up guidance is delivered to adjusters to enable timely, efficient, and cost-optimal claim closures. IQPriority serves leading carriers in General Liability, Workers Compensation and Disability lines of business.
Operational Business Value
Automated Adjuster Assignment and ‘Fast Track’
Drive lower expense ratio and more efficient claim handling.
Avoid Litigation
IQPriority’s litigation propensity analytics reduce loss costs.
Active-Claim Adjuster Dashboards
Detail severity factors to assist in consistent, optimal and transparent handling.
Manager Dashboards
Enable constant awareness of at-risk claims, regardless of stage.
General Liability Carriers use IQPriority to drive optimal handling throughout their book, ensuring lower claim costs by prioritizing their adjuster staff with advanced predictive claim analytics.
IQPriority deciphers the eventual severity and complexity of claims at FNOL, automatically assigning them to the optimal adjuster based on adjuster track record with similar claims, current workload and policy level restrictions.
Adjuster actions are guided with the Adjuster Dashboard, deploying predictive insights such as litigation propensity & discrete time-based claim cost inflection points. Armed with advance knowledge of the claim, adjusters drive towards optimal outcomes.
Loss Cost Containment via targeted adjuster assignment and on-claim strategy.
Disability Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL. Handling expense falls dramatically, as does overall claim duration and total claim costs while customer service is increased with fewer transfers between examiners.
IQPriority segments incoming claims by working group, customized to each carrier’s existing or desired processes, with industry leading accuracy. As claims progress, IQPriority continuously scans the entire claim file, and alerts examiners to unexpected changes in claim trajectory and alerts management of escalations in claim severity.
Expense Containment via automated & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Workers Compensation Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL and to guide handlers working high severity claims with significant litigation risk.
Adjusters and managers are alerted to high risk claims, high attorney involvement likelihoods, and material changes to expected claim costs.
Handling expense falls dramatically, as do total claim costs while customer service is increased with fewer transfers between examiners.
Expense Containment via automated assignment & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
General Liability Carriers use IQPriority to drive optimal handling throughout their book, ensuring lower claim costs by prioritizing their adjuster staff with advanced predictive claim analytics.
IQPriority deciphers the eventual severity and complexity of claims at FNOL, automatically assigning them to the optimal adjuster based on adjuster track record with similar claims, current workload and policy level restrictions.
Adjuster actions are guided with the Adjuster Dashboard, deploying predictive insights such as litigation propensity & discrete time-based claim cost inflection points. Armed with advance knowledge of the claim, adjusters drive towards optimal outcomes.
Loss Cost Containment via targeted adjuster assignment and on-claim strategy.
Disability Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL. Handling expense falls dramatically, as does overall claim duration and total claim costs while customer service is increased with fewer transfers between examiners.
IQPriority segments incoming claims by working group, customized to each carrier’s existing or desired processes, with industry leading accuracy. As claims progress, IQPriority continuously scans the entire claim file, and alerts examiners to unexpected changes in claim trajectory and alerts management of escalations in claim severity.
Expense Containment via automated & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Workers Compensation Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL and to guide handlers working high severity claims with significant litigation risk.
Adjusters and managers are alerted to high risk claims, high attorney involvement likelihoods, and material changes to expected claim costs.
Handling expense falls dramatically, as do total claim costs while customer service is increased with fewer transfers between examiners.
Expense Containment via automated assignment & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Results at Top Carriers:
Application Features
- Claim management interface with customizable workflow to ensure high efficiency use
- Managerial and executive dashboards with drilldown reporting to easily monitor triage accuracy, litigation prevalence, fast-track efficiency, and overall system performance
- Software service with minimal IT requirements for the carrier. EvolutionIQ is responsible for carrier claim and external data ingestion, analysis, and reporting which allows for quick implementations