IQPriority
IQPriority is the industry’s trusted claim monitoring system
IQPriority is the industry’s first comprehensive claim monitoring and alerting system. IQPriority reviews all data, documents and correspondence associated with a claim continously each day, and alerts claim adjusters and managers to significant unrecognized severity and impending legallitigation risk. This enables adjusters to spend their time most impactfully, driving claims to successful, expected, and timely resolutions. IQPriority serves leading carriers in General Liability, Commercial Auto, Workers Compensation, and Disability lines of business.
Core Business Value:
Live Monitoring for Lurker Claims
Ensure your claims staff never get behind a claim and unrecognized severity never sinks performance
Automated Adjuster Assignment and ‘Fast Track’
Automatically assign the ideal adjuster, based on experience, workload and claim trajectory
Inventory X-Ray For Managers and Executives
Scan your entire open book of claims at any point, using the power of EvolutionIQ to understand every risk, on every claim
Standardize Expert-Level Claim Handling
Claim summarization allows adjusters to get up to speed quickly and take action on claims with Explainable AI that makes predictions and risk factors clear
Casualty Carriers Lurker Claims are 12% of a typical carrier’s inventory, but will drive 70% of their adverse development. Defined by their large unrecognized severity, these claims represent the largest opportunity to impact losses and control cost through more targeted and proactive claims management early in the claim lifecycle.
Product Overview
Disability Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL. Handling expense falls dramatically, as does overall claim duration and total claim costs while customer service is increased with fewer transfers between examiners.
Product Overview
IQPriority segments incoming claims by working group, customized to each carrier’s existing or desired processes, with industry leading accuracy. As claims progress, IQPriority continuously scans the entire claim file, and alerts examiners to unexpected changes in claim trajectory and alerts management of escalations in claim severity.
Expense Containment via automated & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Workers Compensation Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL and to guide handlers working high severity claims with significant litigation risk.
Product Overview
Adjusters and managers are alerted to high risk claims, high attorney involvement likelihoods, and material changes to expected claim costs.
Handling expense falls dramatically, as do total claim costs while customer service is increased with fewer transfers between examiners.
Expense Containment via automated assignment & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Casualty Carriers Lurker Claims are 12% of a typical carrier’s inventory, but will drive 70% of their adverse development. Defined by their large unrecognized severity, these claims represent the largest opportunity to impact losses and control cost through more targeted and proactive claims management early in the claim lifecycle.
Product Overview
Disability Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL. Handling expense falls dramatically, as does overall claim duration and total claim costs while customer service is increased with fewer transfers between examiners.
Product Overview
IQPriority segments incoming claims by working group, customized to each carrier’s existing or desired processes, with industry leading accuracy. As claims progress, IQPriority continuously scans the entire claim file, and alerts examiners to unexpected changes in claim trajectory and alerts management of escalations in claim severity.
Expense Containment via automated & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Workers Compensation Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL and to guide handlers working high severity claims with significant litigation risk.
Product Overview
Adjusters and managers are alerted to high risk claims, high attorney involvement likelihoods, and material changes to expected claim costs.
Handling expense falls dramatically, as do total claim costs while customer service is increased with fewer transfers between examiners.
Expense Containment via automated assignment & precise fast-track
Loss Cost Containment via FNOL intervention & attention on severe claims
Results at Top Carriers:
Application Features
- Claim management interface with customizable workflow to ensure high efficiency use
- Managerial and executive dashboards with drilldown reporting to easily monitor triage accuracy, litigation prevalence, fast-track efficiency, and overall system performance
- Software service with minimal IT requirements for the carrier. EvolutionIQ is responsible for carrier claim and external data ingestion, analysis, and reporting which allows for quick implementations