Reliance Standard, in partnership with EvolutionIQ, has demonstrated tangible ROI on investments in AI across claims.
Leveraging IQInvestigate to automate the referral of claims for investigation, Reliance Standard is now driving 4x the resolutions through higher accuracy of referrals, fewer false positive investigations and significantly improved impact rate of 40%. Reliance Standard, a Top 10 disability carrier, is now benefitting from additional 8-figure claim reserve releases annually using the IQInvestigate platform.
Scott Boutin, Chief Claims Officer at Reliance Standard had the following to share. “IQInvestigate provides us with real time claims monitoring of our entire book of claims. Not only have we become more efficient because their referrals are so accurate, we’ve also been able to scale the data-driven process to make a really significant financial impact in our open book.”
Hear more from Scott on the impact of AI on his claims operations in this video interview from a few months back.
Download the full Case Study below.