- Partnership integrates market-leading technologies from both Guidewire and EvolutionIQ for use in Workers’ Compensation and Property & Casualty insurance lines
- Underscores that the companies’ respective technology solutions are not only transformative for insurers, but are complementary to each other in any environment
- Initial phase targets rapid and accurate assignment of Workers’ Compensation claims to autopilot tracks, allowing adjusters to redirect their focus to the most complex cases
SAN MATEO, Calif., October 26, 2023 – Guidewire Software, Inc. (GWRE) today announced a partnership to integrate its suite of software and data services with EvolutionIQ’s market-leading AI-powered Claims Guidance platform. Guidewire’s core technology solutions – which are the backbone of all operational functions for leading Workers’ Compensation and P&C carriers and third-party administrators (TPAs) – span policy, billings, claims, data, and analytics.
The partnership combines market-leading technologies from both organizations to help mission-driven insurers transform their claims processes, which in turn helps sick and injured claimants recover and return to work faster while reducing claim losses and expenses. By enabling Guidewire, already the workbench for adjusters worldwide, to deliver EvolutionIQ’s detailed, real-time Claim Guidance, the partnership delivers on the promise of enabling today’s adjusters to succeed across a wider range of claims. Adjusters using EvolutionIQ Claims Guidance are able to render more accurate decisions, deliver enhanced claimant experience, and manage claim durations and cost effectively.
The partnership also benefits joint customers via:
- Faster Claims Guidance deployments, faster adjuster and examiner training
- ‘Pre-built’ integration processes that combine adjuster tasks, alerts, claim trajectory predictions, claim reprioritization, and more in a unified workflow and an intuitive on-screen environment
- Streamlined data transmission between systems, at both setup and throughout production
- Faster return on investment driven reduced claim durations, improved claims processing, and more claimants returning to work
Under the agreement, EvolutionIQ and Guideware are also committed to developing new solutions together that can further help claimants recover and empower adjusters to deliver the highest impact.
“This partnership allows Claims Guidance to become a standard component of the claims technology stack and makes it easier for Guidewire customers to leverage AI in the claims handling process,” said EvolutionIQ co-founder and Co-CEO Michael Saltzman. “Integrating with EvolutionIQ is a vote of confidence for Claims Guidance software and establishes AI as a must-have to help adjusters better manage their day-to-day activities. With more than 500 customers in 38 countries, Guidewire’s decision to partner with EvolutionIQ represents an endorsement of AI-powered Claims Guidance by a global insurance leader with the scale and reputation to visibly influence industry technology standards and trends now and in the future.”
“Guidewire’s research and development team of more than 700 is the largest in the industry and we pride ourselves on ensuring that our customers are benefiting from the not only the best, most effective technologies – but ones that are secure, proven to deliver competitive advantage, and destined for longevity,” said William Murphy, Guidewire’s Vice President of Global Alliances. “Just as we’re constantly evolving our own platform to anticipate customer needs, we are always looking for strategic partnerships that will help our customers transform their operations. Making EvolutionIQ part of the Guidewire ecosystem is part of that ongoing commitment.”
EvolutionIQ’s AI-powered Claims Guidance is an entirely new category of software invented by EvolutionIQ that actively monitors every open insurance claim to guide frontline operators to those that require more attention, new actions, or complex decision-making. Designed to work with all core systems on the market today, EvolutionIQ’s platform uses next-generation machine learning and natural language processing to understand complex bodily injury and recovery like a medical expert and guide examiners and adjusters daily to the right actions on the right claims at the right time to maximize impact. The technology has already led to tens of thousands of sick and injured people getting their lives back on track, with the number increasing every day. Carriers report up to a 35 percent increase in people returning to work using EvolutionIQ with those returns happening on average 3.5 months sooner when compared to legacy processes.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ?We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 500 insurers in 38 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter and LinkedIn.