MedHub

Active summarization that builds proficiency

Decode extensive medical documents. Build claim comprehension and accelerate decisions with AI-driven, human-in-the-loop insights.

Medhud medical snapshot

The process to gather and consume medical information is still highly manual

Overwhelming document volume slows claim reviews

Sifting through the massive volume of medical records is time-consuming and error-prone

A call centre person looking stressed
Complexity clouds crucial insights

Information is scattered across various documents and formats, making it difficult to identify insights that matter

mature women in an office talking
Specialized knowledge is a scarce resource

Interpreting medical information requires specialized knowledge which takes years to develop, as the industry faces a talent shortage.

120-150

typical case load that a claim professional needs to manage

Hundreds

of pages of documents, notes, bills attached to each claim

12.5 hrs

typical time spent reviewing documents per claim

Decipher documents in seconds, accelerate claims decisions with insights

Disability
Workers’ Compensation
Auto Liability
General Liability
Voluntary Benefits
Long-Term Care
Total and Permanent Disability

Hear from the experts:
Why carriers choose MedHub

“I am able to pull it up really quickly and see what has happened over the last 6 months…It gives me a quick insight whereas it might have taken me 20 minutes.”  

Senior Claims Professional at a Top 10 Carrier

“People spend hours summarizing records in particular. I can free that time up to do other more valuable decisioning work. It is the true game changer”.

Head of Claims, Top 10 Carrier

"EvolutionIQ's MedHub is the next advanced tool we are implementing on our journey of embracing technology and insight tools to support our claims guidance process. Reliance Matrix continues to be at the forefront of the industry, operationalizing cutting edge technology to enhance the service to our claimants through more effective and efficient tools for our claims examiners. EvolutionIQ's MedHub is a key resource in advancing our strategy."

Scott Boutin
Chief Claims Officer, Reliance Matrix

"MedHub enhances our claims professionals' ability to deeply understand their claimants' medical circumstances, and be a partner on their return to health journey. Using it inside our existing EvolutionIQ environment makes it a seamless expansion of our capabilities to better serve our claimants."

Amanda Staples
Vice President, Head of Group Insurance Claims, Prudential

From input to impact:
How MedHub works

From input to impact: How MedHub works