Claims Guidance

Enable claims
experts to deliver better outcomes

Empower claims professionals to balance timely, impactful actions with more purposeful claimant interactions and drive optimal claim resolutions

Solving The Biggest Industry Challenges

Staffing shortages
across claims organizations

Staffing and managing claims teams has never been more challenging with growing caseloads and claim complexity

Legacy processes result in reactivity

Calendar-based workflows prioritize reactive measures, leading to suboptimal claimant experiences and increased costs

Consistent best practices are difficult to scale

Differences in training, experience, and judgement lead to inconsistencies in claim handling and outcomes

Find clarity in complexity: we help claims teams focus on what matters most

Distill

Transform overwhelming claims data, structured or unstructured, into a simple story. Help claims professionals see the full picture without getting lost in the details.

System-agnostic
Efficient at scale

Assess

Identify critical issues in a sea of data. Pinpoint claims that needs immediate attention from your team without wasting time searching.

Claim-specific
Real-time

Intervene

Tackle issues before they escalate. Make an impact on the claim early, with the right resources, to deliver personalized claimant care and optimal claim outcomes.

Timely
Impactful

Elevate

Boost team performance through dynamic, real-time insights. Track the metrics you care about, identify inefficiencies, and continuously refine your approach.

Comprehensive
Customizable

Millions

of claims guided

8-10X

average program ROI

30+

successful deployment

100%

focus on claims

Purpose-built to elevate claims professionals across lines of business

Group & Individual Disability

Proactively direct efforts to the right claim at the right time. Manage claim duration, facilitate return-to-work, and focus on claimant experience

Workers' Compensation

Enable your frontline team to efficiently manage exposure, proactively navigate medical and jurisdictional complexity while delivering high quality customer services.

Income Protection

Designed to support claims professionals in ensuring timely, quality care for ill & injured workers

White-glove implementation, rapid time to value