IQPriority

IQPriority is the industry’s most advanced claim guidance system.

From FNOL, claims are routed to available adjusters most suited for their specific complexities. Claim severity and litigation propensity are analyzed daily and heads-up guidance is delivered to adjusters to enable timely, efficient, and cost-optimal claim closures. IQPriority serves leading carriers in General Liability, Workers Compensation and Disability lines of business.

Operational Business Value

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Automated Adjuster Assignment and ‘Fast Track’

Drive lower expense ratio and more efficient claim handling.

Avoid Litigation

IQPriority’s litigation propensity analytics reduce loss costs.

Active-Claim Adjuster Dashboards

Detail severity factors to assist in consistent, optimal and transparent handling.

Manager Dashboards

Enable constant awareness of at-risk claims, regardless of stage.

Casualty Carriers Lurker Claims are 12% of a typical carrier’s inventory, but will drive 70% of their adverse development. Defined by their large unrecognized severity, these claims represent the largest opportunity to impact losses and control cost through more targeted and proactive claims management early in the claim lifecycle.

IQPriority extracts insight from all available data on each claim as it evolves, offering continuous predictive insight on key risk factors from day 1 to closure. Skilled adjusters and managers use IQPriority’s to ensure they never miss a Lurker claim, and their valuable time spent collecting information, negotiating and settling claims is spent on the most impactable claims in the inventory.

Disability Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL. Handling expense falls dramatically, as does overall claim duration and total claim costs while customer service is increased with fewer transfers between examiners.

IQPriority segments incoming claims by working group, customized to each carrier’s existing or desired processes, with industry leading accuracy. As claims progress, IQPriority continuously scans the entire claim file, and alerts examiners to unexpected changes in claim trajectory and alerts management of escalations in claim severity.

Expense Containment via automated & precise fast-track

Loss Cost Containment via FNOL intervention & attention on severe claims

Workers Compensation Carriers use IQPriority to ensure the right claim goes to the right examiner, at FNOL and to guide handlers working high severity claims with significant litigation risk.

Adjusters and managers are alerted to high risk claims, high attorney involvement likelihoods, and material changes to expected claim costs.
Handling expense falls dramatically, as do total claim costs while customer service is increased with fewer transfers between examiners.

Expense Containment via automated assignment & precise fast-track

Loss Cost Containment via FNOL intervention & attention on severe claims

Results at Top Carriers:

Automated FNOL claim segmentation
80% of eventual attorney-involved claims identified within 15 days of FNOL
Better Claimant Experience via faster claim resolution & response

Application Features

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